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General Questions
Qiao is a leading provider of EV charging infrastructure solutions, specializing in wall-mounted and portable chargers, connectors, and renewable energy charging equipment.
Qiao serves EV automakers, infrastructure providers, distributors, and installation companies worldwide.
Our primary markets include North America, Europe, and Asia, with a strong network of partnerships in each region.
Our products meet international standards such as CE, UL, and ISO certifications to ensure compliance and quality.
Qiao was established in 2006, with over 17 years of experience in EV charging technology and innovation.
Service Questions
We offer tailored services including product customization, technical support, and large-scale project collaboration.
Yes, we specialize in both OEM and ODM services to help you meet your unique market needs.
Our team provides detailed product guidance, installation support, and troubleshooting for all our partners.
Yes, we provide end-to-end logistics solutions, ensuring timely delivery to your facilities.
Qiao regularly participates in international trade shows such as CES and InterCharge Europe to showcase our products and innovations.
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Products Questions
Our offerings include AC and DC wall-mounted chargers, portable chargers, and advanced EV connector solutions.
Yes, our chargers are designed to meet the needs of global EV brands, ensuring universal compatibility.
Our chargers combine high performance, energy efficiency, and advanced safety features, all wrapped in award-winning designs.
Yes, we specialize in solutions that work seamlessly with solar and other renewable energy sources.
Our modern facilities allow us to produce at scale, ensuring timely delivery for large orders.
After-Sales Questions
All Qiao products come with a standard warranty. Extended warranty options are available upon request.
Please contact our dedicated after-sales team at support@qunchuang.com.
Yes, we supply spare parts for all our products, ensuring long-term support for your business operations.
We offer a flexible return policy for defective products. Terms are provided in our sales agreement.
Yes, we provide training materials and sessions for our B2B partners to ensure seamless product integration.
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Our Blog
Our Content & Resource
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