FAQs
How We can Help
Lets Find Question Categories
General Question
Discover Qiao’s business scope and expertise.
Service Question
Learn about our tailored B2B services.
Products Question
Explore our EV charging product range.
After-Sales Question
Find answers to support and warranty needs.
General Questions
Qiao is a leading provider of EV charging infrastructure solutions, specializing in wall-mounted and portable chargers, connectors, and renewable energy charging equipment.
Qiao serves EV automakers, infrastructure providers, distributors, and installation companies worldwide.
Our primary markets include North America, Europe, and Asia, with a strong network of partnerships in each region.
Our products meet international standards such as CE, UL, and ISO certifications to ensure compliance and quality.
Qiao was established in 2006, with over 17 years of experience in EV charging technology and innovation.
Service Questions
We offer tailored services including product customization, technical support, and large-scale project collaboration.
Yes, we specialize in both OEM and ODM services to help you meet your unique market needs.
Our team provides detailed product guidance, installation support, and troubleshooting for all our partners.
Yes, we provide end-to-end logistics solutions, ensuring timely delivery to your facilities.
Qiao regularly participates in international trade shows such as CES and InterCharge Europe to showcase our products and innovations.
Products Questions
Our offerings include AC and DC wall-mounted chargers, portable chargers, and advanced EV connector solutions.
Yes, our chargers are designed to meet the needs of global EV brands, ensuring universal compatibility.
Our chargers combine high performance, energy efficiency, and advanced safety features, all wrapped in award-winning designs.
Yes, we specialize in solutions that work seamlessly with solar and other renewable energy sources.
Our modern facilities allow us to produce at scale, ensuring timely delivery for large orders.
After-Sales Questions
All Qiao products come with a standard warranty. Extended warranty options are available upon request.
Please contact our dedicated after-sales team at support@qunchuang.com.
Yes, we supply spare parts for all our products, ensuring long-term support for your business operations.
We offer a flexible return policy for defective products. Terms are provided in our sales agreement.
Yes, we provide training materials and sessions for our B2B partners to ensure seamless product integration.
Our Blog
Our Content & Resource
What is a Level 1 EV Charger?
Ever felt like EV charging terminology is a secret language? You’re not alone. One common term that often puzzles EV newcomers is “Level 1 EV Charger.” Let’s decode what it…
What is a Level 2 EV Charger?
Tired of waiting forever for your EV to charge? Enter the Level 2 EV charger, the go-to solution for faster, more efficient charging at home or work. Let’s explore why…
How to Install an EV Charger at Home
Are you ready to make EV charging at home a reality? Installing an electric vehicle (EV) charger at home can save time, money, and the hassle of relying on public…